How will my order be shipped?
All orders will be shipped by either Royal Mail or Courier for FREE. It will be delivered to your home/work place by your local postman. Typical delivery time is 1-3 working day. We provide next day guaranteed service by Royal Mail Special Delivery at extra cost.
What do I do if I order the wrong product?
If you order the wrong cartridge email us immediately to cancel the order. You can email us at firstname.lastname@example.org. Please note that all orders are shipped at 4:30 pm GMT. We will be unable to cancel your order if you email us after 3:30 pm GMT. You can also call customer service at 0844 567 8118.