FAST & FREE DELIVERY
FREE DELIVERY On All Orders! This delivery option is applicable for all orders in the (Mainland) UK shipped via Royal Mail First Class.
Orders received by 3:30pm GMT are normally dispatched on the same business day (subject to stock availability). Orders after 3.30pm will be dispatched on the following business day. Orders placed after 3.30pm on Friday will ship on Monday.
Royal Mail aims to deliver over 90% of first class packages by the next working day, excluding bank holidays and Sundays. As next day delivery by this method is not guaranteed, Royal Mail will normally take 1-3 working days for delivery.
URGENT ORDERS
If you urgently require your order, we provide guaranteed next day delivery via Royal Mail (subject to stock availability) at an additional charge of £3.99 for your convenience.
We may upgrade your delivery method (at our cost) to a next day courier delivery for larger orders. For larger orders, we find couriers offer a better service than available from the Royal Mail.
DELIVERY TO EUROPE
There is a flat charge of £6.99 incl VAT for all orders to European destinations via Royal Mail International.
TRACKING YOUR ORDER
Occasionally, there may be delays within Royal Mail postal system. Although delays are rare, please allow 15 days for your order to arrive, particularly during the peak periods around Christmas, New Year and Bank Holidays. Unfortunately, we cannot start tracking parcels until this time has elapsed.
If you do not receive your goods within 15 working days you should and we will be able to track your delivery via the Royal Mail & our couriers.
Please note, over 40% of lost parcels are often just waiting to be collected from a neighbour or a local Royal Mail sorting office, so please check there first. Compensation is limited to the cost of the goods ordered and will take the form of a replacement or a refund.
This does not affect your statutory rights.
